“Unlocking Local Activation at Scale“ is the social advertising playbook you’ve been waiting for. You’ll see just how simple and efficient Tiger Pistol’s social advertising platform makes it for Retail and Consumer Products Brands to empower their local store or channel partners with brand-approved, best practice, Facebook and Instagram campaigns — all customized for their local audiences.
WhatsApp ads are coming! Well actually, they’re already here, but they are expected to be coming again in 2020, only this time, in-app. It was only just over a year ago, in October of 2018, that Facebook enabled “click to WhatsApp” ads, which allowed marketers to deploy ads that allowed users to click direct into a WhatsApp conversation with a business. These features further evolved into the concept of “WhatsApp Business” – a separate app specifically for business owners using WhatsApp, that launched in April 2019.
Facebook’s development of their WhatsApp advertising offerings has been a slow burn since they acquired the Platform in 2014. Generally speaking, up until recently, WhatsApp was treated more independently of Facebook’s other major acquired property, Instagram. Instagram fully opened to advertisers in 2015, just 3 years after being acquired.
WhatsApp Business includes the ability to set up Business Profiles on WhatsApp as well as more distinct tools for business communication, such as auto-responses, and away messages. These WhatsApp changes are foundational, and a necessary step to fully unlock the advertising potential of the WhatsApp platform, with the expected launch of new ad formats that originate in WhatsApp, rather than taking users to it. It’s clear that Facebook likely has bigger plans for WhatsApp in mind.
Investing in WhatsApp’s advertising functionality is a no-brainer for Facebook, by the numbers, WhatsApp represents one of their largest, most engaged properties:
- 1 billion WhatsApp accounts are active every day.
- 1.5 billion WhatsApp accounts are active every month
- 2 billion minutes of calls every day.
- 450 million WhatsApp accounts are active on WhatsApp Status every day.
With such a massive user base using the Platform regularly, WhatsApp promises to be the next evolution of Facebook’s social advertising tools. However, though it should be mentioned, there is just one major caveat to the rise of WhatsApp, Facebook’s home market, the United States, doesn’t really use it. Facebook’s answer to this, has been to position Messenger as the go-to messaging option for advertisers in the US. In either case, WhatsApp’s emergence is a sign of the times. Messaging is to become a bigger part of the consumer experience and advertisers will be required to evolve to meet this new challenge, and we have every reason to believe that WhatsApp will be the first battleground.
What opportunity does WhatsApp represent? Better consumer data and experiences namely, in addition to considerable ROI potential for businesses large and small. A few examples from Facebook on early adopters:
PlayKids, an education Platform for kids, saw a 90% decrease in lapsed subscribers when they started using WhatsApp Business to communicate directly with their customers over phone and email.
Sale Stock, an Indonesian fashion business, took a similar approach and began using WhatsApp Business as their primary communication channel. It quickly became their number one source of inbound chat traffic, with 90% of the messages delivered by Sale Stock read by their customers.
What makes WhatsApp and messaging-based social activations so exciting is their ability to generate both positive customer outcomes in addition to ROI for the business. This is especially true at scale. One additional case study comes from the Dubai-based logistics company Aramex. To date they’ve served over one million customers through WhatsApp Business, and saw a 19% decrease in inbound call volume to their support center since making the transition. What’s more, 41% of all shipment inquiries are now handled through WhatsApp.
One thing these case studies all have in common is they all involve integrating WhatsApp into customer service channels – the advertising elements only surfacing in the very bottom funnel, where messaging is deployed to drive retention and re-purchase. In part, this is not unexpected given that it’s much easier for businesses to communicate with existing customers rather than potential ones through direct messaging. To think that messaging could lead a customer acquisition strategy is a notion fraught with caveat and complication. While it may not ever be the leading strategy for some industries, it can be a compelling strategic element even in cases where proactive conversation is not already embedded in the sales process.
Imagine running an awareness or traffic campaign in WhatsApp, and retargeting people who viewed the ads, watched X% of the video, or viewed a product page with a direct message. Alternatively, immediate follow-ups off the back of WhatsApp ad clicks present another interesting frame, to instigate driving conversions via direct or bot-driven consumer communication. The possibilities are endless, but it can’t happen until Facebook’s tools catch up.
In the last year, Facebook has made the foundational steps for both WhatsApp and Messenger to play a larger role in advertising. The next step is a fuller integration with existing advertising tools by launching WhatsApp Ad formats with direct placement on WhatsApp and lowering the barrier of entry for advertisers.
I suspect 2020 may finally be that year where messaging as a distinct tactic, rather than an afterthought, within the Facebook marketing funnel will be fully realized. And soon our notion of a “social media campaign” might just change a bit to not only include targeting consumers on social media, but talking to them as well. Who knows, you may even find yourself reporting on “Conversations Started” in between discussing impressions and CPCs.
Ready to simplify social advertising, and enable local activation at global scale? Contact Tiger Pistol today.
After earning his Masters in Mass Communications in 2015, Chris Mayer worked at Facebook prior to joining Tiger Pistol as a Project Manager. He specializes in helping digital agencies and national brands build scaled Facebook advertising solutions with an emphasis on local activation. Outside the office, he enjoys, basketball, Formula One, and sharing opinions on film and television.
Running Facebook ads can be tricky business, and it really doesn’t take much for your ad to get bitten by the underperformance bug. Here’s a checklist of common problems, coupled with ways to adjust your ads to ensure they are running correctly.
PROBLEM: Ad is not approved – Sometimes the issue isn’t the ad, but rather its delivery. Luckily this can be an easy fix, so here are some tips to make sure delivery and performance are not related.
- Make sure it complies with Facebook policy – Facebook policy is something a lot of advertisers struggle with, and if you are a busy advertiser with a lot of notifications; you may not notice your ad has been disabled due to a policy violation. Facebook also has the ability to retroactively reject ads, so we highly recommend checking the ad’s status and making the proper updates. Also, be aware of which policy violation may be affecting your ad and see if it is a valid disapproval. Facebook isn’t perfect and may wrongfully flag the ad.
Check out these past blogs on Facebook policy changes to ensure you’re in compliance:
- The 20% text rule – Originally, Facebook often disapproved ads with images that contained more than 20% text (logos included) because it interferes with the user experience. Now Facebook will approve a lot of these ads but limit their reach. Save the text for your headline, body, and link description. That is what they are there for! Use eye-catching and custom creative to attract viewers. Facebook offers a useful image text tool to verify your ad follows this rule.
PROBLEM: Targeting – Targeting largely impacts how your ads are performing, and we want to make sure you find the sweet spot to help your ads succeed. If your ad is underperforming, consider tweaking the audience. Audiences that are too hyper-focused or extremely broad tend to impede results. At Tiger Pistol, we recommend an audience of at least 50,000 to run a successful ad. Here’s some specifics to consider:
- Audience Too Broad – Don’t use your budget on impressions that don’t matter. We have found local advertising to be extremely successful when concentrating on those who will take action and support your business. Think about who and where your customers are. If you are a local coffee shop, most people won’t drive more than 10 miles for their latte. Target strategically and think critically about your customers.
- Audience Too Narrow – Narrowing your focus may cause you to miss some opportunities. Consider these tips to expand your audience to reach new customers and increase sales or engagement. If they are your ideal audience, chances are your competitors’ will try to target them as well. Also make sure to remove unnecessary targeting parameters and restrictions, like demographic and detailed targeting options that both reduce your audience size to under 50,000 and aren’t helping your ad. You may be certain no one over 35 will buy your product, but is there data to prove that? Often narrow audiences are the result of assumptions. Opening up your targeting and letting Facebook’s optimization worry about serving ads can likely result in higher quality ads. If you need assistance with your audience, the Facebook Pixel is a simple and direct way for you to build audiences with first-party data – i.e. your own web traffic. Learn more about how you can harness the Power of the Facebook Pixel!
PROBLEM: Creative – Both your words and your pictures impact your ad rank, so beat out your competitors by showing and telling your audience what makes your business unique.
- Does it Fit Your Objective and Audience? Make sure you are targeting your audience with engaging and eye catching images! 96% of users are looking at content on their phones, so you want to optimize for mobile. We have also found that with text, less is more. Great ads present their information in a succinct way with a clear call to action.
- Check Your Image Resolution – A blurry or distorted image will not capture the response you are looking for. Make sure to use high quality images that are related to your business. Using tools like carousels or video creative can help give viewers fresh and exciting content! Find some businesses that inspire you and find out what draws you in about their creative.
Facebook ads are a complicated mix of traditional advertising creative and digital best practices. All of these different elements must come together to build a unified ad unit. Audiences need to be relevant and made up of interested consumers, just as the creative needs to be compliant and resonate with said consumers. So pay attention to the construction of your audience, the quality of your content you serve them, and most importantly – when in doubt test it out – especially if you’ve eliminated any technical issues or simple fixes, such as removing text from your image. Here at Tiger Pistol, our platform is designed for continuous A/B testing, automatically pushing winning ads forward and surfacing insights on particular elements such as image, copy, audience, and even down to the CTA button. Harnessing the power of social requires both a trained eye to both develop and manage the right content, but also requires the ability to adapt based on consumer behavior and campaign data. You too can conquer all elements of your social media campaign; it just takes the right mix of proactive action and smart data insights.
Learn how Tiger Pistol can optimize the performance of your local ads at scale. Request a demo today!
Yanira Durant is a marketing specialist for Tiger Pistol. An Austin local with a passion for social advertising, Yanira strives to break through the noise in fun and creative ways. In her free time, she enjoys exploring the city, trying great queso, and managing her pug’s Instagram account.
The holiday season has arrived which means a deluge of mega sales, cyber deals, and the like. For small and large retailers, this time of year is often a boon to their bottom line, as everyone gets out to shop. And while everyone has read a headline (or two, or three…) about the “death of retail” with the advent of online shopping, in actuality, retail sales are expected to grow during the holiday period this year. The National Retail Federation forecasts a sales increase of 3.8% and 4.2% for retailers in the November-December period. Additionally noting that that despite what you might expect, retail sales have actually averaged 3.7% annual increase for the past five years.
The heightened emphasis on shopping is also a boon for advertisers, of course, as brands flood all of our social feeds and airwaves with hot deals. Not to mention the ever present cadre of e-commerce offerings also trying to break through. In fact, spending on digital ads is also expected to increase as more advertisers shift their efforts to social media advertising over television and print. Naturally, much of this social media spending will go to Facebook. It can seem especially difficult, especially for SMB retailers, to break through the noise. But there is hope, if you know how to game the system, to be able to maximize the impact of your Facebook ads. There is this concept of the “Q5” which references the ~15 day period during just before and after the holidays where the lead time on ground shipping makes shopping online difficult. You’ll hear differing definitions on the exact time frame, and there is a regional element too, as not everyone lives within 1 or 2 day shipping distances.
Q5 is of particular import for retailers, but it is also an important consideration for advertisers. For smaller retailers looking to maximize their impact, this period represents an incredible opportunity to get noticed. Larger CPG brands, even if working a more long tail holiday advertising strategy, can also seize on this moment to further enrich their campaign strategy. Think about what “Q5” means; if you’re a retailer, you’re the only game in town in a lot of regions, due to shipping constraints. Secondly, with all the traditional emphasis on pre-holiday shopping, it is easy to discount post-holiday shopping, where many consumers are still off work and now also equipped with gift cards and gift receipt returns. Advertisers should not leave this potential revenue for their retail clients on the table. The third advantage of the Q5 period is that pre-holiday campaigns will also have ended, presenting the potential for lower rates on digital ads.
Think about the strategic possibilities Q5 brings for awareness or reach campaigns in the few days leading up to the holidays to catch any procrastinators who need last minute gifts as they shop for others. Then subsequent campaigns in the week leading up and through the new year to capture folks who now have extra time and gift money to shop for themselves. Getting local is key to this strategy, even if you are servicing a larger CPG brand who sells through big box retailers. You will need ads that are locally relevant to get noticed and ensure you reach consumers within reasonable travel distance to shop in-store.
Last year, Tiger Pistol ran holiday campaigns that covered the Q5 period for a beverage brand to drive consumers to the nearest retailer or restaurant to enjoy their products. Our technology produced thousands of local ads, each individualized to the brick and mortar location, powered by the brand’s creative resources. Consumers who were near a particular location would see ads pointing them to the nearest stores. Not only did our CPM’s beat national averages, which made the brand happy, but it was also a win for the locations too, who were happy at the potential of increased foot traffic during a period where their traditional advertising efforts had slowed.
Whether it’s through coordination between global brands and their independent retailers, or concentrated effort between a global CPG brand and big box retailer, the benefits of strategizing to the Q5 period are there for the taking. It’s just a matter of leveraging the right tools to ensure you can get in front of consumers where they are already spending most of their time (i.e. their Facebook and Instagram feeds) and serve them relevant creative. Most importantly, these local ads must represent the path of least resistance between the consumer and the on-site purchase. You can do this through the use of hyper local geo-targeting with integrated geo-navigation to the nearest location. Even better, you can also further incentivize them with easily redeemable offers and specials from their mobile devices. So while we all want to start planning execution strategies for the new year, don’t sleep on the end of the year, as you might miss the chance to impress your retail clients and the opportunity to start 2020 off with a major win for both you and them.
Ready to simplify social advertising, and enable local activation at global scale? Contact Tiger Pistol today.
Tiger Pistol’s Social Advertising Automation Platform Wins Best Social Marketing Tools/Platform
Tiger Pistol, the only social advertising platform that delivers local activation at global scale, today announced that it has won the prestigious Digiday Technology Award for Best Social Marketing Tools/Platform.
Tiger Pistol stood out among industry competitors based on the remarkable social advertising results achieved for a Global Fortune 500 consumer product client. Among other benefits, the client’s use of the platform to drive traffic to thousands of locations worldwide resulted in a 60 percent decrease in advertising cost in comparison to the brand’s national advertising efforts, plus a +50 Net Promoter Score among locations that participated in the program.
“We are honored that Digiday has recognized Tiger Pistol as the leading social marketing platform to manage and scale social advertising efforts,” said Paul Elliott, Tiger Pistol CEO. “The selection of Tiger Pistol over other leading social advertising tool providers is validation of our category leadership position and that our global-to-local approach outperforms comparable brand-level campaign executions.”
The scale and efficiency provided by the Platform consistently gives Tiger Pistol clients a game-changing competitive advantage, increasing localization, personalization, and relevancy with the ability to publish global campaigns from local social pages, improving campaign effectiveness while reducing advertising costs.
“While every client is unique in their particular use case, the global-to-local approach is the future of social advertising, allowing brands to scale their marketing efforts by utilizing and empowering their locations to foster consumer connections via social advertising,” said Elliott. “Brand campaigns still have their place, but locally-executed campaigns stand out in their ability to dial up relevance through localization and personalization, and more relevance usually equates to better performance. Ultimately, it will be those brands who evolve to a more global-plus-local approach that will unleash the next wave of innovation in digital advertising. Tiger Pistol’s platform enables that shift.”
The Digiday Technology Awards recognize the technology modernizing media and marketing, bringing efficiency and effectiveness to brands and agencies worldwide. Winners were announced November 14 at the Digiday Technology Awards Gala in New York City.
See exactly how Tiger Pistol, the world’s #1 social advertising automation platform for local, unlocks local activation at global scale for brands, resellers, and agencies, visit Tigerpistol.com/request-a-demo.
Your social advertising strategy and audiences may need a bit of an overhaul to align with updates to Facebook’s “Safe & Civil” Advertising Policies, especially if they fall within particular categories.
Last year, I wrote an analysis of Facebook’s swift changes to Housing, Employment and Credit Opportunities Policy. The Non-Discrimination Policy, as it became know, was born from a complaint issued by The U.S. Department of Housing and Urban Development (HUD). Part of the social network’s solution was to remove “over 5,000 targeting options to help prevent misuse,” in an effort to keep Facebook advertising “safe and civil” by promoting a positive social advertising atmosphere.
Fast-forward to 2019, Facebook announced that one of their “top priorities is protecting people from discrimination” on their Platform, and as a part of their settlement with the groups that filed lawsuits against them, they would be enacting changes to protect Facebook users. These amendments include:
- Changes to geolocation targeting by the elimination of zip code targeting;
- Changes to age and gender targeting; and
- Limited detailed targeting parameters for housing, employment, and credit opportunity campaigns.
By August, the above changes became what is now known as the Special Ad Category. Every US-targeted campaign – yes, campaign – that corresponds to a housing, credit, or employment opportunity must have one of the three categories applied – a major change considering the previous iteration certified compliance for the entire ad account.
Campaign audiences also take a hit. On top of previously announced changes to gender, age, and zip code targeting, users could no longer target by multicultural affinity “or any detailed options describing or appearing to relate to protected characteristics” In other words, Special Ad Category campaigns are meant to target the broadest audience possible.
You may be wondering “what about my Lookalike and other Custom Audiences?” Those were nixed too. Instead, advertisers can opt for Special Ad Audiences that are built in a similar fashion to previous custom audiences but ignoring age, gender, or zip code.
How do you choose correctly?
Choosing a Special Ad Category is pretty simple. Nine out of ten times if you have an inkling your campaign is going to be flagged, it will be. So, what options can you choose?
In Facebook’s Help Center, you can find a guide to choosing the correct category. The breakdown Facebook provides is as follows:
- Credit Opportunity: Ads that promote or directly link to a credit opportunity, including but not limited to credit card offers, auto loans, personal or business loan services, mortgage loans, and long-term financing. This also includes brand ads for credit cards that include a specific credit offer.
- Employment Opportunity: Ads that promote or directly link to an employment opportunity, including, but not limited to, part- or full-time jobs, internships, or professional certification programs. Related ads that fall within this category include promotions for job boards or fairs, aggregation services, or ads detailing perks a company may provide, regardless of a specific job offer.
- Housing Opportunity or Related Service: Ads that promote or directly link to a housing opportunity or related service, including, but not limited to, listings for the sale or rental of a home or apartment, homeowners insurance, mortgage insurance, mortgage loans, and home equity or appraisal services.
How can I prepare prior to launch?
Our team at Tiger Pistol can say with certainty that any campaign that falls within this umbrella will require Special Ads certification and likely requires an audience update. To better prepare yourself, make sure:
- Your audience does not include zip code targeting and targets a minimum of 15-miles (if you target an address or city)
- Your audience targets Adults 18+
- Your copy falls within Facebook Policies
If your customer is running a campaign that does fall within one of the three categories, it’s best to launch your campaign with a Special Ads Category applied prior to publishing. This will save you time and a headache resolving errors during the length of your campaign.
If your campaign gets flagged during its flight, first check your ad copy – something in there may have set off the Policy algorithm. An easy example would be “We’re hiring for all positions!” in your body copy, but you haven’t applied Special Ad Category: Employment. If you can say definitively whether or not your customer falls within a housing, employment, or credit opportunity, make sure you’ve applied the appropriate category, then adjust your audience to fall in line with Policy and republish.
When in doubt, apply a category – it will benefit you and your campaigns in the long run.
Want to make sure your locations or customers ads are within Facebook Policy every time? Contact us today.
While hundreds of companies and brands gathered in NYC last week to talk about The Future of Search at Yext’s annual ONWARD19 conference, Tiger Pistol offered up the Yang to the conference theme’s Yin.
Tiger Pistol’s Talia Wachtel, VP of Client Management, took the stage to discuss the symbiotic relationship between local social advertising and search, and how local social is often the missing link in advertising campaigns.
“Search is all about connecting with the hand-raisers, those who have expressed an interest,” said Wachtel. “Yet if you are just servicing the people actively in-market, you are missing the opportunity to extend your reach. That’s where social advertising becomes the perfect compliment to search. Social advertising goes beyond the hand-raisers, creating the need versus waiting for the need to be expressed.”
Wachtel launched her talk, “When Ecommerce Isn’t Enough: Driving Local Consumer Engagement Through Social Media,” with two key metrics:
- Ecommerce sales account for 10% of all sales, meaning offline sales still driving a heavy majority or revenue.
- Offline sales are local, nearly 95% of consumers shop within a 20-minute or 20-mile radius of their home.
Those two stats highlight the importance of reaching the local consumer, but just how can a marketer go about doing that? Especially when the past 20 years of advertising have been dominated by global marketing strategies that traditionally target everyone, and were not necessarily dynamic to the local consumer.
Wachtel continued by discussing how the launch of the iPhone and the creation of social media platforms like Facebook seriously changed the playing field for global advertising campaigns. Suddenly marketers had to adjust to a landscape where users were consuming personalized information through feeds that allowed them to only see what mattered to them.
Wachtel acknowledged that moving dollars, all or part, from a global strategy to a local strategy is a tough decision, but the question is,
“Is your brand willing to give up a certain level of control to gain the performance benefits of personalization and localization?”
Marketers face challenges with changing platforms and questions on how to ensure that the messaging being used at the local level has synergy not only across locations, but with brand messaging as well.
Wachtel argued if a marketer can overcome these challenges by using local assets, advertising to a hyper-local audience, and target a relevant message to their local consumers, they’re in for some big rewards:
- The brand’s advertising will have a higher relevancy, meaning more return out of ad spend and dollars being used to reach the right people at the right time, driving them to take action close to home.
- By engaging locations in marketing efforts, locations are enabled to participate in the success of the campaigns, which promotes a feedback loop from the location to the market or brand.
- This feedback loop ultimately helps the brand maintain their messaging at the location level.
All this is typically easier said than done, because there are a lot of hurdles that marketers need to clear in order to gain the benefits of localized marketing through social media.
Tiger Pistol, a Facebook Marketing Partner since 2013, has been developing automated technology that is designed to help brands and agencies tackle these obstacles. Tiger Pistol utilizes location data that can be managed through Yext to create dynamic ads distributed to 1000s of locations. This takes about as much effort as it would take to set up one campaign on Facebook Ads Manager.
Better yet, as Watchel mentioned, the numbers speak for themselves. While other marketers are seeing a rise in CPMs (cost-per-thousand-impressions) on average of 122% YOY. Tiger Pistol’s own data shows that ads run on the Tiger Pistol platform have benefited from a drop in average CPMs of about 17%.
Yext ONWARD19 was packed with speakers discussing the latest in search technology and strategies to help keep brands relevant and on the cutting edge with their locations. But as mentioned, search is only half the local advertising equation. While search may pull in those interested in your product, local social advertising provides a cost-effective push, not only getting your message out to people who could be interested in your product, but also directing them exactly where to buy.
Learn how Tiger Pistol can localize and personalize your social advertising so you can get the performance benefits of a global-to-local strategy. Contact us today.
New Capability Unlocks High-Performing Video Advertising Opportunities
Tiger Pistol, the only social advertising platform that delivers local activation at global scale, recently announced the launch of its new dynamic video capabilities for social advertising.
“With this new capability, Tiger Pistol is committing to a new standard of social media advertising offerings for our clients, with high-quality, engaging videos that are scalable, customizable, and repeatable,” said Paul Elliott, Tiger Pistol CEO. “Historically, the lack of high quality, relevant video assets has prevented most locally-targeted social advertising campaigns from utilizing video ads, which is a significant issue, since they typically outperform their static image counterparts.”
The capability allows Tiger Pistol Platform users to create high-quality videos, cost-effectively, using their current asset library of images and ad copy. Users add images and corresponding ad text into the theme wizard of their choosing, then the artificial intelligence engine creates videos complete with effects that enhance key focal points in the ad. The capability supports vertical video, standard horizontal, and square, providing flexibility to support the full range of ad types and placements.
“We wanted our advertisers to be able to utilize their existing image assets in a more attention-grabbing way, going well beyond a simple slideshow,” said Reid Sheppard, Tiger Pistol SVP, Engineering. “This new capability delivers this in a big way, giving our users’ ads that add wow-factor and the associated performance benefits of video.”
Whether for global brands wanting to enable local advertising throughout their footprint, agencies servicing their multi-location clients, or SMB resellers needing to support the individual needs of single location businesses, Tiger Pistol’s new video capability provides an elegant and highly scalable in-platform solution that simplifies the creation of video content.
To request a demo of Tiger Pistol’s new video capabilities, visit www.tigerpistol.com/request-a-demo.
In the wake of the 2016 US Election, Facebook made drastic changes to its policies regarding Political Ads and the way they would be handled. Among the changes are the Ad Library and the requirement of advertisers to be authorized. In some ways, this may be seen as Facebook’s move to keep Political Ads out of users’ News Feeds and to avoid renewed criticism experienced after the last presidential election.
With the 2020 election season on the horizon, Facebook added further requirements to the policy, asking even more of advertisers for the coming election season. This change also includes a heavy investment in people (read: an increase in policy reviewers) and improving its technology to “proactively identify abuse and help prevent foreign interference.”
So – where do you start? You can tell a Political Ad from a normal sponsored post by the disclaimer: “Paid for By,” which states who has funded the ads. In a recent update, Facebook stated, “Despite [the] requirements, there are a number of cases where advertisers have attempted to put misleading “Paid for By” disclaimers on their ads.”
In the wake of this latest round of Political Ad deception, Facebook chose to roll out further updates to the Political Ads process, requiring Disclaimer Approval and the submission of further information about the organization running the ads.
The good news? Nothing regarding the authorization process on a user-level has changed. “Confirming Your Identity” is still required for any user wanting to run political or social issue-related ads.
The not-so-great news? Your “Paid for By” disclaimer requires an extra bit of work. In addition to providing important business information such as an address, business email, and matching website, one of the following is required:
- A Tax-registered organization identification number (i.e. EIN)
- A government website domain that matches an email ending in .gov or .mil
- A Federal Election Commission (FEC) identification number
For SMBs or local politicians who aren’t credentialed in this way, Facebook does provide two other options when submitting Disclaimers for approval:
- Submitting a verifiable phone number, business email, mail-deliverable address, and a business website with a domain that matches the email; or
- Submitting no organization-related information. Facebook will not allow the usage of a registered organization name in disclaimers for users who choose this option.
When all is said and done, what does this do for your ads? For options 1-3, an “i” icon will appear in the upper-right corner that states this is a “Confirmed Organization.” For options 4-5, the “i” will instead read “About this ad.”
Ultimately, Facebook wants to provide users with more knowledge about who is influencing them within their social feeds. Facebook further states, “This will allow people to confidently gauge the legitimacy of an organization and quickly raise questions or concerns if they find anything out of the ordinary.”
In addition to these five options, Facebook overhauled its list of social issues within the United States, narrowing them down to a set of 10. The original list was “meant to be fluid,” but was a pain point for many users who appealed wrongly flagged ads that were caught in the error net. Facebook says its authorization process will still be enforced, but ads that merely advocate or discuss social issues will not require further authorization –unlike previous iterations of this policy.
For a full list of social issues within your country, click here.
Now, you’re probably asking yourself “how does this apply to me?” If you’re looking to run ads relating to Social Issues or true Political Ads, we suggest budgeting an extra bit of time into your schedule. From experience, Facebook is reviewing every “Paid for By” Disclaimer submitted for legitimacy and will send it back for review if updates are required. The social network has even gone so far as to build a helpful one-sheeter, which can be reviewed here.
If you’re running ads outside of these categories but were flagged for social issues, our best recommendation is to appeal. If you can provide the Facebook Policy Team with legitimate reasons why your ads aren’t of a political or social nature (ie. you’re an electrician who specializes in alternative energy installations). They’re pretty good about reactivating campaigns. Remember, the Tiger Pistol team is always here to help!
Let’s talk about how our team of experts can scale your social advertising campaigns.
Local Social Advertising at Global Scale for Fortune 500 Beverage Company Honored for Best Social Media Campaign
Tiger Pistol, Inc., the only social advertising platform that delivers local activation at global scale, today announced that it has been named a finalist in the Street Fight Innovator Awards for Best Social Media Campaign.
Tiger Pistol’s nomination was based on the incredible results achieved for a Global Fortune 500 beverage company. Among other benefits, the client’s use of the platform to drive traffic to thousands of locations worldwide resulted in a 60 percent decrease in cost per thousand impressions (CPM) in comparison to the brand’s national advertising efforts, plus a +50 Net Promoter Score among locations that participated in the program.
“We are honored that Street Fight has named Tiger Pistol as a finalist for Best Social Media Campaign,” said Paul Elliott, Tiger Pistol CEO. “The Tiger Pistol Platform is purpose-built to overcome the challenges of locally-activating social advertising campaigns at scale, and in the case of this campaign, the challenge was to engage with a decentralized, global network of independent retailers, bars, and restaurants. The result was a true win-win through local advertising – the brand achieved a higher ROI on its advertising investment, and the local businesses reaped the benefit of increased foot traffic and sales by publishing the branded ads through their local Facebook Pages.”
Street Fight magazine reports on the cutting-edge innovators shaping the future of local media, advertising, and commerce every year. The Street Fight Innovator Awards celebrate champions and innovators driving success in location-based technology, media and marketing.
Winners will be announced November 14 via streetfightmag.com, Street Fight Daily newsletter and various social media platforms.