During this time of uncertainty, social advertising policy is uncharted territory. In order to keep the community safe and informed, measures are being taken to ensure that correct and fair information is being disseminated to users. With new updates coming to Facebook platform daily, we have provided a breakdown to navigate some of the major changes that have hit Facebook and Instagram since the COVID-19 outbreak.
Due to this public health emergency, Facebook has sectioned their response to the issue into four categories.
- Making sure everyone has accurate information
- Stopping misinformation and harmful content
- Supporting global health experts and relief efforts
- Supporting local governments, communities, and businesses
Facebook is striving to make sure users have access to credible information regarding the virus. To make access easier they have included preventative tips at the top of the newsfeed and partnered with the World Health Organization to provide updates via WhatsApp. They are also supporting health authorities and fact checkers with grants to increase staff.
It is also a priority to make sure that users aren’t harmed during a crisis, so they have taken a stance against misinformation and exploitative tactics. In extension of their current policies, all content regarding false information or conspiracy theories will be removed by their team. In addition, they are working to make all of their apps more efficient with the spike in users. To also combat harmful content, Facebook is also prohibiting ads for items such as hand sanitizer, disinfecting wipes, and COVID-19 test kits.
Not only are they matching $20 million in donations for relief efforts, but Facebook is utilizing its tools to provide support. They are currently offering free ads to health organizations to connect users with useful and accurate information. Facebook has also started initiatives like allowing organizations to scale their response to COVID-19 via messenger, and implemented a “Hackathon” with access to their internals tools to build new messaging solutions.
Lastly, Facebook is about community so they are working to strengthen connections and support local businesses and officials. They have invested $100 million into local businesses. They are also providing tools for free like workplace and resources in their hub to community leaders, business owners, and government officials to assist them with pushing out timely and accurate alerts. Facebook is committed to keeping all their apps strong and reliable to stay connected.
With all of these steps, Facebook is working to make their platform a safe space. At Tiger Pistol, we understand the importance of local businesses and community so we will continue to be a resource and keep you informed during this time.
Yanira Durant is a marketing specialist for Tiger Pistol. An Austin local with a passion for social advertising, Yanira strives to break through the noise in fun and creative ways. In her free time, she enjoys exploring the city, trying great queso, and managing her pug’s Instagram account.